Price Match Policy

BIKE Athletic wants you to feel confident you're getting the best price. If you find a lower price on an identical item, we're happy to match it under the terms below.

Timeframe

Price match requests must be submitted within 14 days of your original purchase date.

What Qualifies

To be eligible, the item must meet all of the following:

  • Identical product — same brand, style, color, and size as the item you purchased
  • In stock — the item must be currently in stock and available for purchase at the competitor (not sold out, backordered, or a doorbuster item)
  • Legitimate competitor — the lower price must be from a comparable, authorized retailer; this excludes marketplaces (e.g., eBay, Amazon, Walmart, Macy’s, Target, and other third-party sellers) and clearance/liquidation sites

Price Adjustments (Self Price Matching)

If an item you purchased from BIKE Athletic drops to a lower price within 14 days of your purchase, we'll refund you the difference as a price adjustment.

Exclusions

The following are not eligible for price matching or price adjustments:

  • Flash sales or other limited-time promotions
  • Members-only or loyalty program pricing
  • Clearance, closeout, or final sale items
  • Prices from auction sites, marketplaces, or third-party sellers (e.g., Amazon Marketplace)
  • Bundle deals or offers that include added perks (free shipping, gift cards, etc.)
  • Prices reduced by coupon codes or stacked discounts at the competitor

How to Request a Price Match

  1. Gather proof — a screenshot, printed ad, or link clearly showing the competitor's current price for the identical item.
  2. Contact us — reach out in-store, via customer service chat, or by emailing support@bikeathletic.com.
  3. Refund — once approved, the price difference will be refunded to your original payment method.

BIKE Athletic reserves the right to verify all price match requests and to deny requests that do not meet the criteria above.